After visiting the manufacturing facility, training goals were identified and included Lean 101 and Business Operating System (BOS) training. Having employees learn the principles of lean and putting them through real-life scenarios showed the effect had a positive impact. The exercise of BOS training for the management team helped the team to better understand the business and accountability, along with providing helpful tools to do their jobs more effectively. This training allowed Genesis Industries to review and hire critical positions to help take some of the burden off of others and balance the work-load.
Recommendations as their teams went through training included identifying KPIs and lean concepts in production and warehouse. The team’s response was positive with successful project completion, Weekly production meeting and to-do formats were developed and the process of weekly sharing of KPIs for discussion and tracking were implemented. Overall, Genesis Industries is seeing better efficiencies, communication and process flow improvements, as well as employee awareness of 90-day, 1-year and 3-year goals.
In the end, not all problems were completely resolved, but MOC provided a road map, ideas, and tools to help resolve some of the additional day-to-day challenges they face.